Customised workshops delivered by a skilled practitioner. Practical models applied to situations that are relevant to individual participants. All workshops include:
- customised design.
- pre-workshop discussion/preparation with participants and their managers.
- extensive use of DVD capture of new skill application
- post-workshop manager debrief.
- skills refresh meeting after 6-8 week to reinforce new skills.
- ongoing on-line and in-person support.
Communication Skills Topics: